Budget Billing Program

To help prevent unexpectedly high utility bills during winter and summer months, the City of Morganton offers the "Budget Billing" program for City utility customers. Budget Billing allows customers to make fixed monthly payments.

When customers enroll in Budget Billing, staff reviews the customer's utility history for the past year, calculates the monthly average and sets that amount as the customer's fixed monthly payment. This amount is based on previous usage and is not negotiable.

Customers can enroll in Budget Billing from July through September. To get the most benefit from the program, customers should enroll in July. The Budget Billing cycle runs from July 1 through June 30. In June, customers will receive a credit if they used less utilities than calculated, or they will have to make a payment if they used more utilities than the previous year.

To qualify for Budget Billing, customers must

• have been a customer with the City of Morganton for at least one year
• have always paid bills on time
• have never written a bad check to the City of Morganton

A customer may opt out of Budget Billing at any time during the Budget Billing cycle, but they must immediately pay any balance owed. For more information on Budget Billing, call (828) 438-5245, or visit the Utility Payment Desk in City Hall.

 Budget Billing Application - PDF

 Budget Billing Application - Word