Pay Bills Online
As part of our commitment to provide citizens with efficient and convenient service, the City of Morganton has partnered with ElectriCities and Official Payments to offer utility account information and the ability to pay City bills and taxes online.
Residents now have access to account information and usage history for electric and water services via our new online Payment Portal.
Payment Portal FAQ
Q: What information is available via the online Payment Portal?
A: The City of Morganton has partnered with ElectriCities to create an online Payment Portal where residents can access account information as well as pay a bill. Customers can view information such as billing history, usage history and meter reading history for their electric and water accounts. Information about property tax bills is also available.
Official Payments FAQ
Q. Who is Official Payments?
A. Official Payments is the leading provider of electronic payment options for federal, state and local government agencies. Official Payments makes it possible for citizens to pay their government taxes and fees, using their credit or debit cards or electronic checks, via the Internet (www.officialpayments.com) or the telephone (toll-free, 1-800-2PAY-TAX). Official Payments processes tax and fee payments for the IRS, 26 state governments plus the District of Columbia, and more than 2,200 counties and municipalities across all 50 states.
Quick Links
Phone: 437-8863
Billing: 438-5245
You can also pay over the phone by calling 1-800-2PAY-TAX (1-800-272-9829). Use Jurisdiction Code: 4393.
Convenience Fees
Official Payments, the service provider, charges the customer a convenience fee for payment processing.
CoMPAS Cable Bill
- $3.95 Fee
- $300.00 Bill Limit
City Utility Bill
- $6.95 Fee
- $400.00 Bill Limit
City Tax Bill
- 3% (percent) Fee
- No Bill Limit
City of Morganton • 305 E. Union St. Suite A100, Morganton, NC 28655 • (828) 437-8863